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Welcome to where exceptional IT service management begins!

When it comes to Atlassian’s Jira Service Management (JSM), we know that simply deploying the tool is not enough. To truly transform service experiences, you need a partner who lives and breathes service management. That’s where we come in!

With over 13 years of hands-on experience in IT and Enterprise Service Management, our team is uniquely equipped to design, implement, and optimise solutions that go beyond JSM’s standard capabilities, creating a truly personalised and impactful service delivery experience. Our consultants are all JSM-accredited, ITIL-certified, and each brings years of expertise and multiple implementations under their belt. We understand ITSM and Enterprise Service Management inside and out.

Talk to us if you are wanting…

  • a market leading replacement for your existing ITSM solution, that won't break the bank
  • greater governance or control over license management
  • local and responsive JSM platform and Atlassian portfolio expertise and services
  • to leverage best practice across your entire ecosystem
  • to up-skill or provide training for your team
  • a support team that understands your requirements
Atlassian_SAttribution_JSM

Our JSM and Atlassian Capabilities

With over 10 years delivering Enterprise Service Management solutions and services and as your local Jira Service Management specialists - we deliver robust solutions so you can achieve your objectives.

ServiceNow Managed Service Solutions

Atlassian JSM Solution Design
& Implementation Services 

We craft tailored solutions that optimise workflows, drive collaboration, and enhance productivity. Ensuring our clients get the most value from this platform.

ServiceNow Design and Implementation

Atlassian Functional Consulting
& Development

We excel in tailoring solutions that enhance productivity, collaboration, and efficiency for our clients.

ServiceNow Advisory and Consulting

Atlassian JSM  
Platform Administration 

Seamless operations, optimal performance, and efficient management. We empower our clients to focus on their core business objectives.

ServiceNow Managed Service Solutions

Atlassian
Project Management

Streamline workflows, enhance collaboration, and deliver successful projects on time and within budget. We are your trusted experts for efficient project execution and delivery.

ServiceNow Design and Implementation

Atlassian
QA / Testing

With our dedicated hands-on local team we ensure seamless integration solutions, bug-free deployments, and exceptional reliability.

ServiceNow Advisory and Consulting

Atlassian
License Management

We optimise costs, ensure compliance, and provide tailored solutions, enabling clients to effortlessly maximise the value of their Atlassian products.

“The Service Dynamics team made the recent go-live seamless and easy. Big thanks to Grace and the team for their excellent work. These new capabilities will unlock further opportunities in our service management practice”

Şebnem Kurklu - Manager Technology Transformation and Cyber Security
Aurizon

How Does Jira Service Management Compare?

JSM_vs_bmc

Why You Should Choose
Jira Service Management
over BMC

Learn More

JSM_vs_freshdesk

Why You Should Choose
Jira Service Management
over FreshService

Learn More

JSM_vs_zen

Why You Should Choose
Jira Service Management
over ZenDesk

Learn More

We are proud to work alongside these world class organisations

Four great reasons to choose Service Dynamics

100 %

NEW ZEALAND OWNED & OPERATED

100 %

JIRA SERVICE MANAGEMENT EXPERTS

100 %

NOT A GLOBAL CONSULTING FIRM

100 %

COST EFFECTIVE

Special Pricing for Non-Profit Organisations

Special Pricing for Academic Organisations 

 

 

ServiceNow Consulting Experts

Meet our team

We are enterprise IT Service Management and IT Asset Management specialists who design, implement and manage solutions for New Zealand and Australian organisations.

We’re closely connected to the outcomes of every project and partnership. We are a long-standing team of problem solvers, strategists and senior technologists who combine proven methodologies with fresh thinking to create solutions completely shaped by your business needs.

 

Phil Venables

Co-Founder & General Manager

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Derek Leitch

Co-Founder & Director

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Damien Versluis

Chief Technology Officer

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100% New Zealand Owned & Operated

Proudly 100% Kiwi owned and operated for over 10-years, we believe our proven experience,
expertise and quality of service is why our customers put their trust in us.

 

 

AUCKLAND

The Grid
101 Pakenham Street West
Auckland
New Zealand

 

WELLINGTON

Bell Gully Building
Level 2, 40 Lady Elizabeth Lane
Wellington
New Zealand

 

CHRISTCHURCH

Saltworks
4 Ash Street
Christchurch
New Zealand

Leverage our expertise with Atlassian and power-up your organisation

Ground-breaking
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