“The Service Dynamics team made the recent go-live seamless and easy. Big thanks to Grace and the team for their excellent work. These new capabilities will unlock further opportunities in our service management practice”
Şebnem Kurkiu - Manager Technology Transformation and Cyber Security Aurizon
We are proud to work with these world-class organisations
Five Best Practice Tips for IT Teams
Effective ITSM is crucial for modern business operations, and organisations that adopt ITSM best practices are better positioned to deliver high-quality IT services that meet the needs of their users and customers.
Check out these five tips that will power up your IT operations & Jira Service Management processes.
With over 10 years delivering Enterprise Service Management services and as New Zealand’s only Jira Service Management specialists - we deliver robust solutions so you can achieve your objectives.
Atlassian License Management
We optimise costs, ensure compliance, and provide tailored solutions, enabling clients to effortlessly maximise the value of their Atlassian products.
Atlassian Functional Consulting & Development
We excel in tailoring solutions that enhance productivity, collaboration, and efficiency for our clients.
Atlassian Platform Administration
Seamless operations, optimal performance, and efficient management. We empower our clients to focus on their core business objectives.
Atlassian Project Management
Streamline workflows, enhance collaboration, and deliver successful projects on time and within budget. We are your trusted experts for efficient project execution and delivery.
Atlassian QA / Testing
With our dedicated hands-on local team we ensure seamless integration solutions, bug-free deployments, and exceptional reliability.
Atlassian Design & Implementation Services
We craft tailored solutions that optimise workflows, drive collaboration, and enhance productivity. Ensuring our clients get the most value from this platform.
We are enterprise IT Service Managementand IT Asset Managementspecialists who design, implement and manage solutions for New Zealand and Australian organisations.
We’re closely connected to the outcomes of every project and partnership. We are a long-standing team of problem solvers, strategists and senior technologists who combine proven methodologies with fresh thinking to create solutions completely shaped by your business needs.
Phil Venables
Co-Founder & General Manager
Derek Leitch
Co-Founder & Director
Damien Versluis
Chief Technology Officer
We Are the Jira Service Management Integration Experts
Many organisations have deployed various platforms that form an important part of their business - and these tools need to be able to work together reliably and effectively.
Service Dynamics are experts at enabling systems & platforms to work together seamlessly with Jira Service Management.
Slack’s BizTech team improved average handle time by over 50%
THE CHALLENGE
A large portion of the requests made by Slack employees were not being tracked at all, As a result, they had no way to get metrics and visibility into what his team was working on.
Toast helps restaurants thrive with Jira Service Management
THE CHALLENGE
Toast stitched together various tools to support their agile, ITSM, and DevOps practices to ensure they could deliver for their customers. But as they scaled, it became harder to keep track of everything and collaborate
Sophos elevates cybersecurity, productivity and impact
THE CHALLENGE
As Sophos evolved from a regional firm to a global cybersecurity leader, managing their on-premise Atlassian infrastructure and processes grew significantly more complex
Proudly 100% Kiwi owned and operated for over 10-years, we believe our proven experience, expertise and quality of service is why our customers put their trust in us.
AUCKLAND
The Grid 101 Pakenham Street West Auckland New Zealand
WELLINGTON
Urban Hub Level 2, 318 Lambton Quay Wellington New Zealand
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