ServiceNow Managed Services - ClientCare & PlatformCare

Our ClientCare managed service addresses the challenges associated with efficiently and effectively supporting ServiceNow, mitigating resource and skills scarcity concerns by offering strategic solutions to navigate FTE costs and hiring restrictions. ClientCare acts as a catalyst for prompt and effective change. We provide proactive monitoring and support, alleviate time-to-value pressure, minimising delays in achieving desired outcomes during transformation initiatives.

By entrusting these critical aspects to our experts, you can benefit from optimised processes and avoid the diversion of high-value employees from core-business-functions to lower-value activities while also avoiding the high fees typically associated with consulting firms and large integrators.

With PlatformCare we seamlessly handle all aspects of ServiceNow platform administration, providing you with a comprehensive managed outsourcing solution. Ensuring your ServiceNow platform operates at peak efficiency, allowing your team to focus on other core business activities.

The key advantage of PlatformCare lies in our fully customised service, tailored specifically to meet the unique needs of your organisation. Our team works closely with you to develop a personalised roadmap, ensuring that our services align seamlessly with your business objectives.

This level of customisation guarantees that PlatformCare not only addresses your current requirements but also evolves alongside your organisation, adapting to changes and growth over time. We prioritise a collaborative approach, fostering a partnership that goes beyond a standard service provider-client relationship.