Why Choose Service Dynamics


Industry Experience

We have been designing, implementing and supporting Service Management and business workflow solutions in New Zealand for over 10-years.


Consulting Expertise - Gold Partner

As an Atlassian Gold Partner we are committed to delivering quality service and robust, bespoke Atlassian solutions.


Rapid Value Realisation

ClientCare is designed for clients wanting to maximise the business value of their Atlassian investment and deliver more to the business.


Liberate high-value employees from low-value activity and avoid the high fees associated with large integrators & consulting firms


Achieve your IT & Enterprise Service Management, Project Management, Work Management and Team Collaboration goals faster while maximising the value from your investment in the Atlassian platform.

Atlassian ClientCare is a customised blend of:

  • Advisory, guidance & mentoring
  • Platform functionality enhancements & testing
  • Continual Service Improvement (CSI) Plan
  • Technical support
  • Platform administration

Support & Administration

  • Support, administration and management of your Atlassian software portfolio (including JSM, Jira Software, Confluence, Guard, Trello, Compass, Bitbucket and more).

Development & Enhancement Services

  • Improvements & enhancements
  • Line of business solutions
  • Automation workflows
  • Testing & Release to Production

Strategic Advisory & Client Success

  • Advisory, guidance & mentoring
  • Continual Service Improvement Plan
  • WIP & delivery management
  • Monthly governance reviews
  • Annual licensing review

Engagement Support

  • Dedicated Client Portal
  • Collaboration Workspace
  • 0800 & Email Service Desk
  • Relationship Management

Additional ClientCare Options


Capacity Top-Up

Top up your Atlassian administration and/or development time-effort for non- scoped work and minor projects.

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Quarterly Payments

Why pay annually in-advance when Service Dynamics offers you a quarterly in-advance payment plan option to better align your costs with service delivery.

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Bespoke requirements

If you have any unique requirements that you would like us to build into your ClientCare managed service... Just ask!

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Meet our expert Atlassian team

Service Dynamics is an Atlassian Gold Partner with a Team of specialists who design, implement and manage Atlassian software solutions for New Zealand and Australian organisations.

We’re closely connected to the outcomes of every project and partnership. We are a long-standing team of problem solvers, strategists and senior technologists who combine proven methodologies with fresh thinking to create solutions completely shaped by your business needs.

Damien Versluis - CTO

Damien Versluis

Chief Technology Officer


Grace Lopez

Head of Delivery & Support


Andy Dalton

Senior Consultant


Find out more about how
we can help organisations like yours

Chat with our Atlassian experts