Delivering World-Class
ServiceNow Expertise
We are a dedicated New Zealand based ServiceNow Practice, we offer our customers cost effective world-class service.
- Customised ServiceNow Managed Services
- Design-Build-Implementation Services
- ServiceNow Strategic Advisory Services
- Do you have constrained budgets but still need to improve results?
- Are you struggling to acquire ServiceNow Expertise?
- Are your projects being delayed due to miscommunication and time-zones?
- Are you getting the maximum value from your ServiceNow investment?
Our New Zealand based team can solve all these issues and more.
Four great reasons to choose Service Dynamics
NEW ZEALAND OWNED & OPERATED
IT SERVICE MANAGEMENT, IT ASSET MANAGEMENT FOCUS
NOT A GLOBAL CONSULTING FIRM
COST EFFECTIVE, BESPOKE SERVICE
Spend Less & Grow More
CIOs need to create efficiencies and reduce costs.
CEOs need to drive growth.
This guide gives you concrete methods and strategies to fulfil both priorities.
Our ServiceNow Capabilities
We understand our customers unique needs and offer bespoke solutions that will set them up for long-term success.
We align our services with your business objectives, ensuring that every action we take contributes directly to your success.
ServiceNow
Managed Service Solutions
Our focus is around managed services with a specialisation in mid-tier businesses. Providing tailored solutions that solve unique challenges.
ServiceNow
Design and implementation
We don’t just solve for your current problems. Our solutions are forward-looking, ensuring your business remains agile and competitive.
ServiceNow
Advisory and Consulting
As specialists in ServiceNow, we possess a deep understanding of the platform and how it can be leveraged to achieve your business objectives.
Meet your new team
We are enterprise IT Service Management and IT Asset Management specialists who design, implement and manage solutions for New Zealand and Australian organisations.
We’re closely connected to the outcomes of every project and partnership. We are a long-standing team of problem solvers, strategists and senior technologists who combine proven methodologies with fresh thinking to create solutions completely shaped by your business needs.
“The Service Dynamics team made the recent go-live seamless and easy. Big thanks to Grace and the team for their excellent work. These new capabilities will unlock further opportunities in our service management practice”
Şebnem Kurkiu - Manager Technology Transformation and Cyber Security
Aurizon
New Zealand bank pivots to digital loan experiences
THE CHALLENGE
COVID-19 prevented customers from accessing branches and critical branch expertise was not being utilised. Also existing processes could not adapt to the changing environment and efficiency gaps severely constrained service delivery.
Transforming Fonterra’s shared services experience
THE CHALLENGE
Due to heavy customization of an existing platform and creation of numerous avenues for employees to make requests, most requests occurred via emails, creating a laborious workload for agents.
100% New Zealand Owned & Operated
Proudly 100% Kiwi owned and operated for over 10-years, we believe our proven experience,
expertise and quality of service is why our customers put their trust in us.
AUCKLAND
The Grid
101 Pakenham Street West
Auckland
New Zealand
WELLINGTON
Bell Gully Building
Level 2, 40 Lady Elizabeth Lane
Wellington
New Zealand
CHRISTCHURCH
Saltworks
4 Ash Street
Christchurch
New Zealand