Cherwell Migration Service
We have developed a robust framework to guide organisations like yours through the replacement platform selection and Cherwell migration process.
The replacement for your Cherwell system needs to be fully ready in
20 months : 14 days
Talk to us about migrating your Cherwell system
Service Dynamics is one of a select few Cherwell Elite Partners globally. Combined with our expertise in ServiceNow, Atlassian, HaloITSM and Ivanti, we are the ideal choice in making your migration from Cherwell to an alternative Enterprise Service Management platform a success!
STAGE ONE
Requirements Review
Our approach starts with an in-depth assessment of your current Cherwell platform, led by expert consultants. This evaluation helps us identify gaps and lay the groundwork for a thorough analysis.
We can then recommend the best solutions, minimising technical debt and ensuring a smooth, effective implementation.


STAGE TWO
Best-Fit Alternative Evalutation & Selection
From understanding your requirements, leverage our expertise and guidance to contest alternative platforms and help you select the best fit alternative platform solution.
STAGE THREE
Planning the migration
Recognising the essential role of each stakeholder in a successful migration, we prioritise clear communication to set expectations and timelines.
Our migration approach incorporates best-practice methodologies to anticipate and address challenges, including data integrity checks and system compatibility assessments.
These measures ensure minimal disruption to daily operations, aligning all parties on a unified path forward.

STAGE FOUR
Solution Design, Functional Configuration & Testing
After completing the Planning Phase, we begin the design and configuration of your new platform.
Our deep understanding and systematic approach allows us to tailor every feature in support of your business goals.
Through continuous collaboration, we refine and optimise the design, ensuring that the final product is intuitive, functional, and aligned with your needs.

Implementation & Training
This phase is designed to equip your team with all the knowledge and skills necessary for success. We deliver comprehensive, customised training sessions that address the needs of your team, ensuring that they are fully prepared.
Following the training, we proceed with the go-live implementation to bring your new system online. This pivotal milestone marks the start of your journey, backed by our dedicated team at every step to ensure successful project delivery.
