Resource Hub
Whitepapers, Industry reports, Webinars, Articles and more.
Forrester Report
See which vendors are dominating IT Service Management software
With an abundance of choices, actually navigating the IT management software space can be overwhelming.
White paper
Enterprise Service Management Buyers Guide
Take a deep dive into four leading ESM platforms: ServiceNow, Jira Service Management, HaloITSM and Ivanti.
CASE STUDY
The grass is greener for LIC, thanks to our expertise.
A smart Atlassian server-to-cloud migration strategy delivers exceptional results for LIC.
Anouncement
Atlassian Academic License
Atlassian offers discounted product licenses to eligible academic institutions. Academic and education organisations can get the best platform for their needs and also get the most out of the Atlassian software portfolio.
Anouncement
Atlassian Academic Community License
Atlassian’s Community Licenses are available to qualifying nonprofit organisations that are non-government, non-commercial in nature, non-religious, non-academic, and non-political.
Blog
ITSM Tool Shortlisting Process
This guide provides a high-level overview of what’s involved in our approach to shortlisting ITSM tools for New Zealand & Australian organisations of all sizes.
CASE STUDY
Foodstuffs celebrate flexibility and agility as no‑code ITSM
By applying automation in their no-code ITSM, Foodstuffs is benefiting from improvements in the consistency of delivery, SLA and cost.
BLOG
Enterprise Service Management - The fast track to business transformation
ESM is a comprehensive strategy that extends the principles of IT Service Management (ITSM) beyond the IT department, enabling organisations to deliver and manage services across various departments and functions.
Guide
The definitive guide to Digital Emplyee Experience
Find out why DEX is so important to your organisation, and more importantly, to the people that work within it.
Blog
Introduction to Digital Employee Experience (DEX)
The benefits for a good digital employee experience extend well beyond increased efficiency and productivity.
Blog
5 Reasons Efficient IT Asset Management (ITAM) Is Key to your Business
IT teams are faced with the complex task of managing and keeping track of a growing number of devices and software. See why efficient ITAM is key.